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Boost revenue by implementing reliable CRM

By Chris Butler / November 18, 2020 /

As a business owner, you know that gaining and growing a solid base of loyal customers is crucial to the success of your venture. Therefore, the effectiveness and reliability of your customer relationship management (CRM) system will determine how far your company will go. Imagine buying a product, and it breaks the first time you…

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Small- and mid-sized businesses need cybersecurity

By Chris Butler / November 17, 2020 /

If your company has recently suffered from a data breach or a ransomware attack, then you know how costly it can be. You lose not just hundreds of dollars but also the reputation you’ve built through the years. That’s why you need cutting-edge cybersecurity solutions to protect your business from ever-growing cybersecurity threats. The good…

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What you can expect from the Windows 10 October 2020 Update

By Chris Butler / November 16, 2020 /

The Windows 10 October 2020 Update, or Windows 10 version 20H2, is rolling out to billions of users worldwide, offering a number of small but important improvements to your PC. Here are some of the features you can expect from the latest Windows 10 update. Start menu’s new look The Start menu gets a makeover…

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5 Tips to speed up your Mac

By Chris Butler / November 9, 2020 /

So you’re trying to finish an urgent task, but your Mac isn’t performing as fast as you need it to. What can you do? Knowing why your machine is slowing down is key to returning it to its former speed. We have prepared five common reasons Macs become sluggish and what you can do to…

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Why keeping servers cool is important

By Chris Butler / November 6, 2020 /

Servers are at the heart of most small- and medium-sized business (SMBs) operations. But with the strain that most SMBs put on their servers, one of the most important maintenance variables is temperature management. Understanding why keeping your servers cool will help you implement measures that can prevent them from crashing, which can lead to…

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Microsoft rolls out new admin capabilities

By Chris Butler / November 2, 2020 /

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan tasks that IT administrators have had to accomplish in the past few months due to the pandemic. And they had to accomplish all of these within an expedited timeline. To say that they are the unsung heroes…

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Why business continuity plans fail

By Chris Butler / October 28, 2020 /

Even the best managed IT services provider (MSP) can overlook certain business continuity plan (BCP) details. This is why businesses should always be on the lookout for the following pitfalls of BCP to ensure that the plan works as it should. Over-optimistic testing The initial testing attempt is usually the most important, because it’s when…

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Keep your data safe with Windows 10’s built-in backup features

By Chris Butler / October 26, 2020 /

Businesses rely on computers for their daily operations, so succumbing to a ransomware attack is devastating. Ransomware blocks access to all data, which can result in financial losses and the company closing down temporarily or permanently. Windows 10 offers built-in tools and cloud storage options so you can come out on the other side of…

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Everyone’s role to play in proactive cybersecurity

By Chris Butler / October 23, 2020 /

As IT security consultants and managed service providers, we are business partners who provide clients with enterprise-level IT. We specialize in overwhelmingly intricate technology and keep ourselves abreast of the latest cybersecurity developments. However, as with all partnerships, you have a role to play, too. Here’s how you and everyone in your team can play…

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3 Things to consider when buying a mouse

By Chris Butler / October 19, 2020 /

Is your mouse uncomfortable to use, but you can’t switch to using your laptop’s trackpad instead because it’s even more cumbersome for you? Then it’s time for you to buy a new mouse. But with so many brands and models out there for you to choose from, you may find it difficult and overwhelming to…

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