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How MSPs are helping businesses navigate the challenges of COVID-19

By Chris Butler / June 15, 2020 /

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual. Providing infrastructure and service…

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Is Windows 10 blocking the latest update on your PC?

By Chris Butler / June 12, 2020 /

May 2020 Update, the newest iteration of Windows 10, has been released to the public. However, some systems were found to be having some issues with the latest version, prompting Microsoft to block its installation on some devices. If your PCs are affected, here’s what you need to do. Known issues The update block is…

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New Android malware detected!

By Chris Butler / June 10, 2020 /

If you have an Android device, be careful! An exceptionally dangerous Android malware known as DEFENSOR ID is currently making the rounds in the Google Play Store. The malware exploits the Accessibility Services in an Android device to evade detection by traditional security measures. This threat can put your data and business in jeopardy, so…

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A quick preview of iOS 14

By Chris Butler / June 5, 2020 /

If you’re an Apple mobile device user (or are planning to become one), you’ll want to know the goodies you’ll get from the next iterations of iOS 14 and other Apple operating systems. Here are some of the more tantalizing ones. Nifty app tweaks Apple is developing new features for some of its prominent apps,…

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Spotty home Wi-Fi? Try wireless repeaters and access points

By Chris Butler / June 3, 2020 /

Residential Wi-Fi connections are slower and less reliable than enterprise-grade ones. But now that more people have shifted to remote work, having a fast and stable wireless connection at home is more important than ever. What can you do to ensure you don’t suffer dropped Wi-Fi signals while you’re in a videoconference or finishing up…

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The latest on Microsoft’s update channels

By Chris Butler / May 29, 2020 /

All business users must have access to the latest security and non-security updates in Microsoft 365. But there are businesses that prefer to update their applications and systems once a month and there are others that would rather get them as soon as they become available. With Microsoft’s new update channels, IT admins can customize…

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The importance of having a business continuity plan (BCP)

By Chris Butler / May 25, 2020 /

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers…

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An overview of the May 2020 Windows 10 update

By Chris Butler / May 22, 2020 /

Microsoft keeps to its commitment to innovation, function, and form with its latest iteration of Windows 10, coming out in the last week of May 2020. Security patches and critical system updates come as standard, but users can also expect quite a few more changes to the operating system. The Windows 10 update will roll…

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Are your business printers protected against hacks?

By Chris Butler / May 20, 2020 /

When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems. Secure your networks against intruders by following these steps. What makes business printers vulnerable to cyberattacks?…

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Solutions to the most common printer problems

By Chris Butler / May 15, 2020 /

There are many reasons why a printer may malfunction. It could be due to faulty drivers or network connections, clogged printheads, or non-genuine printer ink. Whatever problem you may encounter, there is a solution to get your printer running again. Read on to find out how you can fix the most common printer problems. Paper…

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