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Tips and tricks on Windows 10

By Chris Butler / June 5, 2018 /

If you think you haven’t maximized all that Windows 10 has to offer, you’re probably right. Windows 10’s recent updates include a few small but useful enhancements that’ll make your life easier. Aside from the Start Menu’s return or the Cortana display enhancements, there’s more to Microsoft’s snazzy operating system that you probably haven’t used.…

Mitigating healthcare insider threats

By Chris Butler / June 5, 2018 /

The healthcare industry is unique in that the biggest data security threat comes from insider breaches.The main reason for these unauthorized hacks is financial gain. So how can healthcare organizations protect themselves against insider threats? Read on. #1 Educate – The workforce (meaning all healthcare employees) must be educated on allowable uses and disclosures of…

Nation-state hackers inflict destructive malware

By Chris Butler / June 1, 2018 /

A destructive, new malware has surfaced in at least 500,000 home and business routers across 54 countries. Security researchers warned that the infected devices could “self-destruct” as the said malware named VPNFilter can maintain presence even after a successful reboot. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and TP-Link networking…

Can the “Black Dot” bug be fixed?

By Chris Butler / May 31, 2018 /

Apple just uncovered a new text bug that uses the Unicode writing system to overload the memory of its text messaging app, causing it to regularly crash. While the developers are still working to fix the issue, there are things you can do to avoid locking up your device. What is going on? A bug,…

How to configure your new Windows 10 laptop

By Chris Butler / May 30, 2018 /

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft’s operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let’s get you started. #1 Check for updates Your new laptop should check for updates automatically, but you…

Can AI empower customer service agents?

By Chris Butler / May 28, 2018 /

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance…

Android P: Top Features You Must Know

By Chris Butler / May 25, 2018 /

The days of Android Oreo being the latest operating system for Google’s mobile platform are numbered, as the search engine giant gave a sneak peek to Android P during the recent Google I/O conference. While it’s just a preview, it gives developers and consumers some hints on what the future holds. App Actions and Slices…

Virtualization is not the same as the cloud

By Chris Butler / May 24, 2018 /

Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to your greatest advantage. Virtualization Imagine a company with five servers, each assigned a single task such as storage,…

Outlook gets new features

By Chris Butler / May 22, 2018 /

The new Outlook features can help you manage your time, respond to emails, take care of important things and more. Also, new upcoming features will connect you to the people and technology that power your productivity and help protect you and your business. Want to see what’s new and coming soon from Microsoft? Read on.…

What you must know about Google I/O 2018

By Chris Butler / May 21, 2018 /

Google I/O 2018 is over, and the conference was packed with announcements. After CEO Sundar Pichai started the event by reminding the tech industry to be responsible for the services and tools they build, the updates on Google’s new creations and the upcoming version of Android got everyone excited. Find out what announcements stole the…

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