IT MSP Blog
Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices. Always update customer information…
Increased productivity and constant collaboration are two of the main reasons why businesses have integrated a mobile policy into their business. This means an increased use of mobile devices such as smartphones and tablets in daily operations. But as the number of mobile users continues to grow, so does the number of cyber crime. Reduce…
With feature-rich cloud applications like Docs and Slides in G Suite, users can work whenever and wherever they want from any internet-connected device. To help businesses get more out of their cloud platform, Google announced that they are working with Citrix to run virtual desktops and applications in a cloud-hosted environment. Workspace Service Organizations often…
Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on. How they’re paid for Office 2016 is a stand-alone suite,…
Are you bothered by the fact that Microsoft Office 365 and Windows 10 are sold separately? If that’s the case, you’re not the only one, and thankfully, Microsoft has devised a solution to streamline your operations. Here’s everything you need to know about Microsoft 365. Microsoft 365 combines Office 365 and Windows 10 into one…
Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business. Viruses Once created to…
With a name like OSX.Dok, it’s hard to feel confident about staying ahead of the recent MacOS malware. The cryptic letters foreshadow countless pages of complicated code that most computer users don’t understand at all. Fortunately, avoiding this cyberattack doesn’t require any programming know-how whatsoever. OSX.Dok isn’t new, but it has been improved Originally, this…
For many businesses, applications like Google Drive are heaven-sent. They make managing files and photos much easier and safer than manually saving them in external disk drives. That said, backing up all files remains a burden to those who have files stored on several devices and can’t seem to transfer these files onto Google Drive…
Just a few years ago, smart appliances seemed like novelty products for rich business owners. Now, the Internet of Things (IoT) has become a viable solution for putting your business ahead of the curve. But whether it’s a smart fridge or a surveillance camera that connects to your phone, IoT devices should be treated and…
If your business is considering cloud virtual desktops, you’ve undoubtedly looked into Amazon Web Services. AWS offers one of the most reliable and easily accessible options on the market, including the recent release of high-powered machines with direct access to Amazon’s data centers. What are AWS virtual desktops? If you have employees who need occasional…