IT MSP Blog

Many businesses are turning to cloud-based unified communications (UC) solutions, such as Unified-Communications-as-a-Service (UCaaS), to facilitate employee collaboration and improve customer experience. This article provides you with valuable insights, best practices, and additional tips to prepare for a hassle-free migration from on-premises unified communications to cloud-based UC. Consider going hybrid The migration of UC systems…

Do you want to ensure that your WordPress site is secure, safe, and running smoothly? Regular maintenance tasks take only a few minutes but can make all the difference in how your site performs. In this article, we’ll discuss the most critical WordPress maintenance tasks that you should perform regularly. Update your WordPress passwords regularly…

Using data gathered from Microsoft 365, Workplace Analytics empowers organizations to track employee productivity with unprecedented clarity. This powerful software can track several employee behaviors, enabling business leaders to identify bottlenecks to develop powerful strategies that eliminate inefficiencies while increasing overall productivity. Read on to learn more about Workplace Analytics and how it can improve…

Do you feel like your business is stuck using inefficient processes and procedures? If so, the answer to achieving more productivity and efficiency may be workflow automation. Let’s dive into why workflow automation is beneficial and learn how incorporating intuitive platforms can take your company’s operations to new heights. Understanding workflow automation Workflow automation typically…

For years, Microsoft Exchange Server has been the go-to choice for businesses looking to manage their emails, contacts, and calendars efficiently. However, small businesses often saw the complex setup and maintenance of an on-premises server as too daunting and costly. With the introduction of Exchange Online, Microsoft has created a powerful cloud solution that offers…

Small- or medium-sized business (SMB) owners may think they’re unimportant enough to be targeted by hackers. But the truth is that SMBs are prime targets for hackers since they see these organizations — which have less security and fewer resources compared to enterprises — as easy marks. Fortunately, knowing who these attackers are and what…

The Internet of Things (IoT) is estimated to reach 29 billion by 2030. While all sectors grapple with the security implications posed by this advanced technology, the healthcare industry is at particular risk because of its complex landscape and the sheer number of interconnected gadgets. In this article, we’ll discuss the best practices to keep…

Many people don’t realize just how vulnerable today’s computers and mobile devices are to nosy individuals and cybercriminals. However, by taking a few simple precautions, you can significantly improve your devices’ security, as well as the security of data stored within. Install anti-malware software No matter what type of device you are using, it is…

There is an endless number of things a business owner should do for their business to be successful. They must develop a product or service that can attract customers, hire and train a team to oversee day-to-day operations, implement marketing strategies and so much more. While all these tasks are essential for your business to…

Voice over Internet Protocol (VoIP) systems have become an essential part of modern communication for businesses of all sizes. These systems use the internet to transmit voice and multimedia messages, which makes them vulnerable to hacking attempts. Cybercriminals can use a variety of methods to hack into your VoIP system, including eavesdropping, call hijacking, and…