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The effectiveness of your business’s day-to-day operations is the best indicator of whether your customer relationship management (CRM) software is performing to expectations. CRM is revolutionizing the way businesses interact with customers, but are you integrating CRM into your business in the best possible way? Learn how you can transform your business with the following…

Virtual machines (VMs) make IT resource management effortless. By making a few simple adjustments in your virtualization console, you can easily create a virtual instance with enough resources to run even the most demanding apps. But this simplicity also introduces a new risk called VM sprawl. The problem with VM sprawl VM sprawl is a…

Your business may be already using G Suite, Google’s powerful productivity and collaboration platform. But while your staff may already be familiar with apps such as Gmail, Calendar, Hangout, Docs, Sheets, Slides, and more, the following tips will help them make the most of G Suite apps. Monitor past activities in Google Docs Google Docs…

While iOS is relatively more difficult to penetrate than other operating systems, clever criminals have found a way to breach its security. Through voice phishing, scammers are tricking iPhone users by pretending to be from Apple Support and asking for their login credentials. Here’s what you can do so you don’t fall prey to these…

If your PC has been struggling to perform all the tasks you have at hand, we completely understand why you would be itching for a new one, or even if you’ve already replaced it with the latest model. But even if it’s old, sluggish, and always crashing, your old desktop or laptop may still prove…

In this Windows 10 build 18305 guide, we’ll focus on the most important changes that Microsoft carried out for the 2019 major release. Start menu This now has a new single-column layout with reduced top-level tiles. This layout appears when you’re creating a new account, setting up a new device, or after performing an installation.…

Storms, floods, fire, and other emergencies can cause productivity loss due to power failure. Utilizing an uninterruptible power supply (UPS) for your workstations will ensure that you never lose unsaved work. But what about your online connection? To avoid being crippled by loss of internet connection, it’s a good idea to plug routers, wireless access…

Securing mobile devices is challenging. They often have privileged access to sensitive data that they connect to via unprotected network connections. Virtualization vendors are finding ways to include solutions to these problems in their products and they’re perfect for small businesses. Mobile device management and virtualization Mobile device management (MDM) is about controlling how users…

Back in the day, simple antivirus software was all you needed to stay safe from security threats. Nowadays, it takes more than that to protect your online privacy. Whether you’re sending emails or chatting up a friend online, chances are your Wi-Fi connection can be intercepted. This is why you need a virtual private network…

Measuring productivity is an important process in an employee’s performance evaluation. Previously, Microsoft’s Office 365 had MyAnalytics, a tool for employees to monitor their own performance. But Microsoft improved on it with Workplace Analytics, which now allows managers to also view and evaluate their staff’s productivity. Managers can use this data to create strategies for…