IT MSP Blog

What do you call someone who hunts for security gaps in computer hardware and software? A hacker, right? What about someone who takes their findings to vendors to help them improve the quality of their products? There is more than one type of hacker, and understanding the difference is important. A complicated history Since all…

If you’re only using command + c, command + v, and command + q, you’re not enjoying the efficiency of a Mac to its full extent. Among the numerous shortcuts and hidden features Apple has introduced over the years, here are our top timesaving picks. Use Siri to change your Mac’s system settings Rather than…

Google wants users to use a prompts-based 2-Step Verification sign-in instead of the SMS two-factor authentication. This is partly because the National Institute of Standards and Technology disqualified the latter from its list of preferred authentication methods. Curious why? Security was the main concern. According to Google, “This is being done because SMS text-message verifications…

Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices. Always update customer information…

Increased productivity and constant collaboration are two of the main reasons why businesses have integrated a mobile policy into their business. This means an increased use of mobile devices such as smartphones and tablets in daily operations. But as the number of mobile users continues to grow, so does the number of cyber crime. Reduce…

With feature-rich cloud applications like Docs and Slides in G Suite, users can work whenever and wherever they want from any internet-connected device. To help businesses get more out of their cloud platform, Google announced that they are working with Citrix to run virtual desktops and applications in a cloud-hosted environment. Workspace Service Organizations often…

Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on. How they’re paid for Office 2016 is a stand-alone suite,…

Are you bothered by the fact that Microsoft Office 365 and Windows 10 are sold separately? If that’s the case, you’re not the only one, and thankfully, Microsoft has devised a solution to streamline your operations. Here’s everything you need to know about Microsoft 365. Microsoft 365 combines Office 365 and Windows 10 into one…

Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business. Viruses Once created to…

With a name like OSX.Dok, it’s hard to feel confident about staying ahead of the recent MacOS malware. The cryptic letters foreshadow countless pages of complicated code that most computer users don’t understand at all. Fortunately, avoiding this cyberattack doesn’t require any programming know-how whatsoever. OSX.Dok isn’t new, but it has been improved Originally, this…